Employment Opportunity - Reservations & Ticketing Travel Agent

Employment Opportunity - Reservations & Ticketing Travel Agent

Job Announcement

Montenegro Adventures, tour operator based in Podgorica, is seeking applicants for the following position:

                                                     Reservations & Ticketing Travel Agent

                                                                  OUTGOING DEPARTMENT

Amadeus experienced travel agents only! The 3 months probationary period is obligatory.

Reservations & Ticketing Agent will be responsible for interpreting air contracts and providing operational information related to air travel, process and issue airline tickets, monitor ticketing deadlines, including GDS queue management. The selected candidate will assist customers in making informed decisions about flights, transfers/car rentals and hotels abroad.

The agent will also assist in marketing and selling of tourism packages in outgoing department, assist in performing market researches, participate in updating the website, prepare and negotiate the contracts with hotels, transportation companies and wholesalers.  

Required Qualifications:

  • Secondary school diploma (University degree in tourism, economy, business administration or similar is preferable)

  • Profound knowledge of IATA regulations and Amadeus Computer Reservations System: Amadeus Introductory and Functionality Courses with minimum 2 years practice (previous experience in a BSP agency and 4.6.1 or other ticketing courses preferable)


Desirable experience and skills

  • Fluency in English (knowledge of additional language a plus)
  • Computer literate including Microsoft Office applications
  • Previous experience with B2B platforms
  • Highest standards of integrity, diligence and professionalism
  • Customer services approach; very good communication and interpersonal skills, ability to focus on clients’ needs for each individual enquiry
  • Ability to plan, set priorities, and meet deadlines under pressure
  • Well-organized, accurate and meticulous in compiling information from various sources and plan and organize clients’ travel itineraries

To be considered for the above position, please send the following:

  • Cover letter of interest in English in a separate word/PDF document, specifying position you are applying for as well as motivation
  • Curriculum Vitae in English

The process will consist of several phases:


  • Shortlisting of the candidates who fulfill requirements
  • Interviewing
  • Recommendation and certificates checkup (for candidates that have fulfilled above mentioned requirements only) 


Please send your application by mail to jobs@montenegro-adventures.com

The deadline for submission is 28 February 2017.

Only candidates that meet minimum requirements will be interviewed.

Montenegro Adventures is an equal opportunity employer.

Montenegro Adventures is a non-smoking environment.